Terms of Service
Terms And Conditions
These terms are issued by Guardian Angel Therapy Limited (“Guardian Angel”) and are effective from November 1st, 2009. They cover the use of our website www.suenicholson.co.nz. Use includes visits to our site, purchases on our site, participation in our subscriber’s database and promotions. These terms of use apply to you when you use our website. Please read these terms carefully – if you need to refer to them again they can be accessed from the link at the bottom of any page of our website.
About Us
This website is owned and operated by Guardian Angel Therapy Limited. If you wish to contact us please:
Telephone: +64 4 586 6722 NZ Business Hours Monday – Friday 9am – 6.00pm
If you wish to contact us outside office hours please do so via email and we will respond to all queries on our return.
1. Content
While we endeavour to supply accurate information on this site, errors and omissions may occur. Guardian Angel Therapy Limited (“Guardian Angel”) does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
Guardian Angel reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, Guardian Angel makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.
2. Shopping online with www.suenicholson.co.nz.
Although this website may provide product information, the site does not offer online shopping facilities for products other than books, CD-ROMs or personalised audio recordings, Crystal products and Jewellery.
3. Making a contract with us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received and accepted your order, which indicates that a contract has been made between us. We will take payment from you when we accept your order. In the unlikely event that the goods are no longer available, we will not take payment and we will advise you that the goods are no longer available.
An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery, billing and any other relevant details for your order e.g. an optional delivery instruction messages, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order. We will also email you with confirmation of your order.
We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.
4. Payment options
We currently accept the following credit cards:
- Visa
- MasterCard
5. Pricing
All prices listed on www.suenicholson.co.nz are in New Zealand dollars and are inclusive of GST and any other sales tax. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.
6. Website and Credit Card Security
We want you to have a safe and secure shopping experience online. All payments on our site are processed via a reputable third-party payment gateway using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy. Accordingly, we do not collect or store your credit card details.
You can help to protect your personal contact details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.
7. Delivery and Delivery Charges
At this time, there is a shipping and delivery fee of NZ$5.95 to New Zealand addresses and NZ$10.00 for all overseas purchases.(weight limit exists)
Please note that a signature is required for all overseas courier deliveries. The goods become the recipient’s property and responsibility once they have been signed for at the time of delivery. If goods are lost or damaged in transit, please contact us within 7 business days at [email protected]. We will use this delivery information to make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful. Note that under no circumstances will cash refunds be paid.
8. Delivery Period
We endeavour to ensure that orders will be dispatched within 2 business days of the order being placed. Orders will arrive the day after dispatch, although please allow 2 days for delivery to rural addresses and up to 10 days for most overseas addresses. You will receive an email that confirms that your order has been dispatched.
To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package.
9. Returns Policy
We recommend that you make your purchases from this site thoughtfully and only after assuring yourself that the products purchased are appropriate for your particular needs and fit for your intended purpose. Guardian Angel retains the right to refuse return of non-faulty goods where allowable under New Zealand law.
10. Return/ Exchange of Faulty Goods
Guardian Angel will cheerfully replace or exchange faulty goods returned to us in accordance with our customer service policy provided that:
- All returned goods must be unused, in original packaging and in otherwise saleable condition
- Receipts must be valid and intact
- All refunds will be provided back in the original tender at the current exchange rate
- Note: the original credit card must be present to gain a refund
11. Accessing our Service
Other than connecting to Guardian Angel website by HTTP requests using a web browser, you may not gain access to Guardian Angel website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on Guardian Angel websites. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.
12. Disclaimer
Our websites are intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.
While we endeavour to supply accurate information on this site, errors and omissions may occur. Guardian Angel does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
Guardian Angel reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, Guardian Angel makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.
13. Intellectual Property
Guardian Angel owns all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.
Guardian Angel welcomes the use of this site for personal use, non-commercial use, research or study – provided that the user acknowledges all copyright and other notices contained in the content.
We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site, or Sue Nicholson products, without the express permission of Guardian Angel.
14. Links
Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by Guardian Angel and are not under the control of Guardian Angel. The links are only provided as a convenience, and do not imply that Guardian Angel endorses, checks, or approves of the third party site. Guardian Angel is not responsible for the privacy principles or content of these third party sites. Guardian Angel is not responsible for the availability of any of these links.
Guardian Angel requires that you request our permission to include a link from another site to this site. If you would like to request permission, please email us at [email protected].
15. Jurisdiction
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.
16. Changes to this Agreement
Guardian Angel reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
Foreign Currency Purchases Disclaimer
The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.
Website Disclaimer:
(a) The materials in this site are provided “as is” and without warranties of any kind, either express or implied.
(b) The information in the site is altered periodically and changes in circumstances after information is placed in this site may affect the accuracy of the information. It is your responsibility to assess and verify the accuracy, currency, completeness and reliability of information in the site’s pages.
(c) Guardian Angel makes no warranties or representations express or implied regarding the quality, accuracy, completeness, timeliness, merchantability or fitness for purpose of any material in this site or product referred to in this site.
(d) Guardian Angel makes no warranties that this site is free of human or mechanical error, technical inaccuracies or typographical errors.
(e) Guardian Angel makes no warranties or representation that the material in this site will not cause damage or that the material is free from any computer virus or any other defects or errors or omissions.